View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0030631||2.x IDE Bugs||General||Public||2019-03-19 10:31||2019-08-21 15:23|
|Priority||Low||Severity||C - General||Reproducibility||Unable To Reproduce|
|Platform||-||OS||Windows 10||OS Version||Pro x64|
|Target Version||Fixed in Version|
|Summary||0030631: General: Corsair K55 RGB keyboard causes increasing delay starting the runner at the end of builds|
|Description||We do not have this keyboard yet, but we have a handful of reports that the Corsair K55 RGB keyboard causes an increasing delay starting the runner at the end of builds. The delay before the runner starts builds up over each project build, until it can be minutes between the output window saying the game is starting and the game actually appearing.|
Simply unplugging the keyboard, waiting a second or two, and then plugging it back in has been confirmed to "reset" the issue. Rebooting the PC will do the same.
|Steps To Reproduce||1. Have one of these keyboards.|
2. Build a project in GMS2, stop the game, build again, repeat.
3. Observe the delay between the output window saying the game is launching and the game actually launching starts to grow.
|2.x IDE Found In||188.8.131.525|
|2.x Runtime Found In||184.108.40.2067|
|2.x IDE Verified In|
|2.x Runtime Verified In|
Going back in our tickets, we actually have a ticket from last August which I believe to be the same issue. In that one, the user's DXDiag contained a number of crashes in CorsairLink4.Service.exe, which I had Googled at the time and found a number of irate threads about this service causing CPU drains and other instability problems for a variety of other software programs.
For anyone with this issue now, please see if you have the same crash messages for CorsairLink4.Service.exe in a DXDiag report or Windows Event Viewer.
This may not be fixable by us.
One of our new tickets has a Corsair Service crash in it also:
+++ WER4 +++:
Fault bucket 1296645125711721986, type 5
Event Name: CLR20r3
Response: Not available
Cab Id: 0