View Issue Details

IDProjectCategoryView StatusLast Update
00304122.x IDE BugsUIPublic2019-01-30 17:31
ReporterDanAssigned ToSteven Campbell 
PriorityMediumSeveritySuggestionReproducibilityN/A
Status ClosedResolutionFixed 
Platform-OSWindows 10OS VersionPro x64
Product Version2.2.1 
Target Version2.2.2Fixed in Version2.2.2 
Summary0030412: UI: Extend "Unable to reach account.yoyogames.com" dialog to include things for users to investigate
DescriptionTo save users having to send us tickets (at least in some cases), it would be useful to extend a number of our error dialogs to give the user some steps to try before they need to contact us.

We should extend the dialog mentioned in the summary to cover the points referred to in:
https://confluence.yoyogames.com/pages/viewpage.action?pageId=14254253
TagsIDE
2.x IDE Found In2.2.1.375
2.x Runtime Found In2.2.1.281
2.x IDE Verified In2.2.2.390
2.x Runtime Verified In2.2.1.291

Activities

Steven Campbell

2019-01-14 14:49

Manager   ~0062453

Fixed in Red IDE/GitHub Pull Request 4426
Git Id: 497b98702715ecea9eb86e84b7fe2a4507ee73ae

Matthew McInnes

2019-01-30 17:31

Adminstrator   ~0062600

Closing. Verified as fixed in:

Beta IDE v2.2.2.390 Runtime v2.2.1.291