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IDProjectCategoryView StatusLast Update
00286842.x IDE BugsGeneralPublic2020-09-21 09:25
ReporterSam CummingAssigned ToCoreTech 
PriorityLowSeverityC - GeneralReproducibilityUnable To Reproduce
Status AssignedResolutionOpen 
Product Version 
Target VersionFixed in Version 
Summary0028684: General: Scrolling gesture not detected on some laptop models
DescriptionIf you use the IDE on an Omen HP laptop and try to scroll using the two finger scroll gesture, the IDE will not scroll as the gesture is not detected. The user reports that other programs recognise this gesture fine, so the problem must lie with the IDE.
Steps To ReproduceSpeculative:

1. Open the IDE on Omen HP laptop.
2. Open several windows in a workspace.
3. Use the scroll gesture to scroll.
4. Observe no scrolling occurs.

Repro: UtR.
TagsIDE, UX
2.x IDE Found In2.1.3.273
2.x Runtime Found In2.1.3.189
2.x IDE Verified In2.1.3.273
2.x Runtime Verified In2.1.3.189

Relationships

related to 0025737 AssignedCoreTech Workspaces: Unable to scroll in workspaces using the trackpoint on a thinkpad helix 

Activities

Dan

2018-01-10 16:17

Adminstrator   ~0057272

We have had a handful of reports for specific laptops not being able to use multi-finger gestures ever since we added our own trackpad and laptop mode support way back in the early days of GMS2 (early reports said their gestures worked fine up to that point). Unfortunately, we do not have these laptops to test with.