View Issue Details

IDProjectCategoryView StatusLast Update
00277302.x IDE BugsAccountsPublic2018-09-27 12:19
ReporterKevin BrownAssigned ToDavid Roy 
PriorityLowSeverityText/TypoReproducibility100%
Status ClosedResolutionFixed 
Product VersionPre-2.1.3 
Target Version2.2.0Fixed in Version2.2.0 
Summary0027730: Accounts: Users entering details for education management accounts are shown a unhelpful generic error message
DescriptionUsers attempting to login to GameMaker Studio 2 using a YoYo Account that is set for Education use will be shown the following message:

License is invalid
Details -> failed

This is not helpful and would be improved by showing a message informing the user that a License Management account cannot be used to log in to the software.
Steps To ReproduceAttempt to log in to the IDE using a License Management YoYo Account
Notice you are prompted for your 2-step code
Notice that entering the correct information will show a generic error
Additional InformationOriginal Zendesk Ticket: https://yoyogames.zendesk.com/agent/tickets/133505
TagsNo tags attached.
2.x IDE Found In2.1.0.212
2.x Runtime Found In2.1.0.136
2.x IDE Verified In2.2.0.341
2.x Runtime Verified In

Activities

Gavin Smart

2018-09-13 11:56

Manager   ~0061574

This now says "Site admins cannot log into the GameMaker Studio 2 IDE."

Dan

2018-09-27 12:16

Adminstrator   ~0061617

The message actually changed to be the above last October, but the report was not updated at the time. Has likely been fixed for quite a while, but we should confirm the IDE does actually display the message correctly and doesn't add its own error message, etc.

Dan

2018-09-27 12:19

Adminstrator   ~0061618

2.2.0 is fine (2.1.5 and probably 2.1.4 are likely good also). Closing.