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IDProjectCategoryView StatusLast Update
0024879RunnerHTML5Public2017-07-24 14:14
ReporterzenAssigned ToFritz 
PriorityVery HighSeverityB - MajorReproducibility100%
Status ClosedResolutionFixed 
PlatformHTML5OSAndroidOS Version
Product Version 
Target VersionFixed in Version 
Summary0024879: HTML5: Audio issue in HTML5 on Android devices
DescriptionThis bug happens on Chrome using Android (and maybe other devices). There was no issue until GM 1.4.1749 and it seems to have been introduced as of EA 1.99.505. Sum up of this bug :
1- The game starts and the room has an object that auto plays a sound (loop) marked as "uncompressed".
2- If another sound marked as "uncompressed" is played, the first sound will stop playing without any reason.

User believe that this issue is due to the AudioContext.disconnect() function that is triggered when the user touches the canvas for the first time (touchend).
In 1.4.1749, the function was written like that: ".disconnect;", which is actually incorrect.
It has been fixed in the latter version : ".disconnect();" but this is what caused the sounds to be stopped/paused. Solution was to remove this disconnect();
Additional InformationOriginal helpdesk ticket:
1.4 Found In
2.x Runtime Found In
2.x Runtime Verified In


Kevin Brown

2016-12-09 14:43


testsDemo.gmz (302,872 bytes)

Ross Manthorp

2017-03-02 15:38

Adminstrator   ~0051919

Verified. Closed.

Daniel Cleaton

2017-03-07 16:40

Adminstrator   ~0052070

Getting multiple reports that this still occurs in pre-release EA530, so reopening.


2017-03-14 16:12

Developer   ~0052158

Fixed in red

Sam Cumming

2017-07-24 14:14

Adminstrator   ~0054489

Verified > 1.4.1767 - Closing.